How to View Your Submitted Zoho Tickets
You can access both open and closed tickets that you have submitted through My Area on the Zoho Help Desk page. If you need to update a ticket with additional information or close a ticket that is no longer needed, you can do so within My Area.
- Go to the Zoho Help Desk Home Page:
https://itsupport.cancommunitypharmacies.org/portal/en/home
- Select My Area to view and manage your tickets.
- Within My Area, a list of ticket views will appear on the right side of the screen, allowing you to view both open and closed tickets.
- Select the ticket you would like to review.
- For open tickets, you can reply to the ticket, add comments, provide additional information, or close the ticket if the issue has been resolved.
Related Articles
How to Log In and Submit a Ticket in Zoho Helpdesk
Sign in to Zoho Helpdesk Double-click the Helpdesk icon on your desktop or navigate to the Helpdesk portal: https://itsupport.cancommunitypharmacies.org/portal/ Zoho Helpdesk is configured for Single Sign-On (SSO) using Microsoft Edge. After opening ...How to Add Zoho Helpdesk to Favorites in Microsoft Edge
To add a web page to Favorites in Microsoft Edge Log in to the Zoho Help Desk portal: https://itsupport.cancommunitypharmacies.org/portal/en/home Click the Star icon in the address bar. Review or modify the suggested name and save location. Name: ...How to Access the Knowledge Base in Zoho
The Zoho Knowledge Base contains helpful how-to guides, troubleshooting information, and other valuable resources. You can access the Knowledge Base by browsing categories or searching for specific keywords. Log in to the Zoho Help Desk portal: ...How to create a Zoho desktop shortcut from Microsoft Edge
To create a Zoho Helpdesk desktop shortcut from Microsoft Edge, you can create a desktop shortcut by dragging the website address to your desktop. Open the Zoho Helpdesk in Microsoft Edge. ยท https://itsupport.cancommunitypharmacies.org/portal/en/home ...How to add or change your signature in New Outlook
Email signatures help maintain a professional appearance in your business communications and ensure recipients have your contact information in every message. You can create or update your email signature from the Outlook settings menu. Steps to Add ...